The GA release unifies Dynamics 365 and Microsoft 365 workflows, giving service reps AI-driven access to case data and actions in one interface.

Microsoft rolled out dozens of new Microsoft 365 Copilot features in June across Word, Excel, Outlook, PowerPoint, Teams and ...

Microsoft packed Copilot with AI upgrades across apps in June, including smarter workflows and features you may like.

Field and operations crews now run inventory counts and work orders on custom Power Apps from their phones. An app that assumes a live connection fails the first time a technician loses signal, so it ...