AI thrives on data but feeding it the right data is harder than it seems. As enterprises scale their AI initiatives, they face the challenge of managing diverse data pipelines, ensuring proximity to ...

CenterForce Technologies, best known for scheduling, performance analysis and forecasting software, is now part of Concerto Software, a developer of multimedia routing and predictive dialing software.

JAMES D. FOY is the President and Chief Executive Officer of Concerto Software_, Inc. He joined the company in September 2001 and is responsible for achieving its bold mission to become the dominant ...

Privately held Concerto Software is to acquire Aspect Communications in a deal valued at $1 billion that could create the world’s largest call center products and services company, the pair said ...

The first year the Pearl Harbor Naval Shipyard in Hawaii began using Concerto software to accelerate the flow of projects, officials cut overtime by $9 million. The first year the Pearl Harbor Naval ...

Concerto Software is a proven provider of contact center solutions that help companies better manage customer interactions via voice, e-mail, the Web and fax. With multiple strengths – including ...

Following the completion of a $145.2 million merger between Concerto Software and Melita International earlier this week, the combined company announced it will operate as Concerto Software, a private ...

SAN FRANCISCO (MarketWatch) -- Aspect Communications said Tuesday that it has agreed to be acquired by Concerto Software Inc. investors and management in a $1 billion transaction. Under terms of the ...

Concerto Software's $1 billion acquisition of Aspect Communications in September (creating Aspect Software) marks the contact center industry's largest consolidation move in 2005. The deal signals ...