AI thrives on data but feeding it the right data is harder than it seems. As enterprises scale their AI initiatives, they face the challenge of managing diverse data pipelines, ensuring proximity to ...

CenterForce Technologies, best known for scheduling, performance analysis and forecasting software, is now part of Concerto Software, a developer of multimedia routing and predictive dialing software.

JAMES D. FOY is the President and Chief Executive Officer of Concerto Software_, Inc. He joined the company in September 2001 and is responsible for achieving its bold mission to become the dominant ...

Privately held Concerto Software is to acquire Aspect Communications in a deal valued at $1 billion that could create the world’s largest call center products and services company, the pair said ...

Concerto Software is acquiring rival Aspect Communications in a deal valued at $1 billion in cash that will create the world's largest contact center solutions company. Privately held Concerto will ...

SAN FRANCISCO (MarketWatch) -- Aspect Communications said Tuesday that it has agreed to be acquired by Concerto Software Inc. investors and management in a $1 billion transaction. Under terms of the ...

Following the completion of a $145.2 million merger between Concerto Software and Melita International earlier this week, the combined company announced it will operate as Concerto Software, a private ...

Concerto Software is a proven provider of contact center solutions that help companies better manage customer interactions via voice, e-mail, the Web and fax. With multiple strengths – including ...

The first year the Pearl Harbor Naval Shipyard in Hawaii began using Concerto software to accelerate the flow of projects, officials cut overtime by $9 million. The first year the Pearl Harbor Naval ...

Time Warner Cable has selected Concerto Software to provide contact center software for its Charlotte, NC telemarketing center. Time Warner will use Concerto’s EnsemblePro system to blend calls for ...

Call center firms Concerto Software Inc. and Aspect Communications Corp. are merging in a transaction valued at $1 billion. Under the agreement, shareholders of San Jose, CA-based Aspect will receive ...