When Verizon refused to unlock an iPhone purchased by Kansas resident Patrick Roach, he had no intention of giving up without a fight. Roach sued the wireless carrier in small claims court and won.

Verizon this week imposed a new roadblock for people who want to pay off device installment plans early in order to get their phones unlocked. The latest version of Verizon’s device unlocking policy ...

After winning a waiver from the FCC, Verizon has been quick to update its unlock policies, making it harder for customers to leave with their devices for a rival carrier. The changes don't affect just ...