In a recent touch base with a former client, let’s call him Ed, he opened our call by boasting about how “crazy busy” he was. He arrived a few minutes late, emphatically blaming a previous team ...

Forbes contributors publish independent expert analyses and insights. I explore personal branding and storytelling in the digital age. Preparation is essential for performing well in a job interview, ...

We spend a lot of time thinking about the difficult people in our lives—the friend who can't take feedback, the partner who always has to be right, the coworker who turns everything into a fight. But ...