This video shares a personal account of a first experience with Tesla Service prior to a holiday road trip, highlighting the service problems that reflect the challenges faced by the company. The ...

In this video, I share my first experience with Tesla Service just before a holiday road trip, detailing what occurred and how it unfolded. Although I ultimately received the outcome I wanted, the ...

A surge in Tesla sales in Japan is pushing the brand to rethink after-sales support, with plans to rapidly expand its service footprint this year. Tesla adopts traditional dealerships and face-to-face ...