British Gas customers have been complaining in their droves about problems with their smart meter, with one saying there was "something fishy going on". Another said they had been charged £13 in the ...

Smart gas and electricity meters sound simple. The devices send regular wireless updates about your energy usage to your supplier, which means an end to the hassle of estimated bills and manual meter ...

With over 10 years’ experience writing about consumer affairs, Sarah leads on energy content at Which?, helping customers navigate the market and exposing poor practice. If you haven't had a smart ...

The latest smart meter installation data for Great Britain reveals a slowdown in deployment. Suppliers have been tasked with providing three in four households with smart meters by the end of 2025 – ...

If smart meters do not function as intended, users should in the future be entitled to compensation, demands the Federation of German Consumer Organisations (VZBV). This is because it repeatedly ...

This ultrasonic meter from Spire may appear on the outside of your home. The company is gradually replacing older “diaphragm” style meters with these new meters, which measure gas flow more frequently ...

If you've noticed a brand new natural gas meter on the outside of your house or apartment building, you aren't alone. Spire, the natural gas company serving the Missouri side of the Kansas City area, ...