This article is by David Armano, global strategy director at Edelman Digital. He leads their Digital Transformation Practice. Process. It’s a word that makes most people’s eyes glaze over. I get it.

This piece is part of a series explaining each category in Fast Company’s Innovation By Design Awards. We live in a world full of design choices that few of us ever really appreciate. Consider the ...

Surveyors speak to a homeless person in New York City during the city's winter count of homeless people in 2016. (AP Photo/Craig Ruttle) This is your first of three free stories this month. Become a ...

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