One of the most crucial skills I discuss in my hourly employee management programs is how to conduct great job interviews. Most interviews are unplanned, haphazard conversations that not only fail to ...

At the end of last year, the National Restaurant Association’s chief economist Hudson Riehle told the Washington Post that 39% of restaurant traffic was at the time bumper-to-bumper in a drive-thru ...

You're currently following this author! Want to unfollow? Unsubscribe via the link in your email. The restaurant industry is grappling with big questions this year. Diners these days are more ...

Looking for the best Caesar salad? Frog legs? A restaurant near Carnegie Hall? By Nikita Richardson It’s been a while since I dedicated an entire newsletter to answering reader questions, which might ...

For years, existing consumer platforms have tried to keep users within their app by offering more services. After the rise of the AI chatbot, the trend is to have people use the assistant for both ...

Situational interview questions—open-ended prompts where you’re asked to describe how you solved a particular problem, aligned stakeholders on a project, or influenced someone to think a certain ...

Kelli Valade, the CEO of American restaurant chain Denny's, recently revealed how she identifies red flags during job interviews. In a conversation with Fortune, Valade explained that just a few ...