A deaf former ramp agent’s inability to effectively communicate posed a “direct threat” to the safety of himself and others, providing a “legitimate, nondiscriminatory reason” for his employer’s ...

Justin Mutawassim, a 27-year-old African American pilot at Delta Air Lines, achieved his childhood dream of becoming a pilot at the same airline where he previously worked as a ramp agent. When he was ...

The NTSB concluded that a ramp agent's "cognitive impairment" was the probable cause of her fatal ingestion into an aircraft engine on December 31, 2022. This impairment was attributed to a ...

Matt Williams has led a life of putting his money where his mouth is. Ten years ago, feeling unfulfilled with his finance career, he left the white-collar world behind, becoming a ramp agent at the ...

An increasing number of fintechs claim to be using artificial intelligence to get ahead. Just how many of them are truly using the technology to improve the experience for their customers, however, is ...