If you want to better understand your customers, you may find yourself thinking about putting together a short questionnaire. You might, for example, want to know how satisfied your customers are with ...

Singular-mode mail and telephone surveys are going the way of the landline—slowly but surely being phased out in favor of more technology-assisted communication. Once considered the gold standard for ...

The workshop is intended for government officials who would benefit from the knowledge of the concepts, principles, and methods used design to business surveys which are subsequently used to compile ...

In this chapter, the panel considers issues of design and development of key methodological aspects of the Agricultural Resources Management Survey (ARMS), focusing on the sample frame for ARMS, the ...

The value of strong questionnaire design, complemented by the task of high-quality sample development, is not fully appreciated. Too often researchers relegate those two essential building blocks of ...

The 2014 Survey of Income and Program Participation (SIPP) uses an electronic questionnaire in which both the content and instrumentation have been redesigned. This chapter provides a fairly detailed ...