Through 2007, ill-defined IT deliverables, misaligned business expectations, and unknown performance levels, combined with economic pressures, will force more than 30% of IT organizations (ITOs) to ...

Deploying a process-improvement strategy can help your IT department be more productive and reduce errors. We talked to Six Sigma (and other) experts about why the move makes good business sense.

Lean and Six Sigma are the perfect pair for improving customer value by reducing waste, boosting productivity, and reducing defects and variations in products and services. Lean Six Sigma combines two ...

In her position as a traffic manager for an advertising agency in Wilmington, Delaware, Suzanne Fields’ duties include working on procedures to make sure everything flows smoothly. Looking to ...

IRVINE, Calif.--(BUSINESS WIRE)--Aug. 3, 2006--In response to industry demand for skilled, results-driven professionals who have the background and skill base needed to initiate and sustain ...

Adam Hayes, Ph.D., CFA, is a financial writer with 15+ years Wall Street experience as a derivatives trader. Besides his extensive derivative trading expertise, Adam is an expert in economics and ...

It’s like the chicken-and-the-egg conundrum: which comes first, leadership or process improvement techniques? Recent success stories of governments using Lean Six Sigma, a process improvement program, ...

Engaging in process improvement through Lean Six Sigma (or just Lean Sigma) demonstrates deep commitment on both sides to a business partnership. When law firms and clients employ Lean Sigma in a ...

Quality of care is defined as “the degree to which health services for individuals and populations increase the likelihood of desired health outcomes and are consistent with current professional ...