The payment-protection insurance scandal of the past few years in the United Kingdom generated a number of important industry lessons, particularly the need for better reaction to consumer feedback, ...

LONDON, Oct 4 (Reuters) - Royal Bank of Scotland (RBS) on Wednesday lost two lawsuits over unfair commissions that were charged to customers who were sold payment protection insurance (PPI), ...

RICHMOND, Va.--(BUSINESS WIRE)-- Genworth Financial, Inc. (NYSE: GNW) today issued a statement in response to a UK High Court judgment in favor of AXA in the legal proceedings against Santander ...

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Your consumer problems solved. If you think we can help you, email us at [email protected] with details of what's gone wrong and how to contact you The ombudsman upheld my complaint, ...

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A major cause of the controversy surrounding payment protection insurance was removed yesterday when the Competition Commission said it wanted to ban sales of the policies when people take out loans ...

HSBC have announced they have set aside a further £340 million for PPI redress costs, bringing the total PPI provisions across the banks to a staggering £10 billion. Last week Lloyds increased the ...

The latest refunds come after Lloyds self-reported three breaches of this order to the Competition and Markets Authority. A watchdog is urging anyone who believes they were mis-sold payment protection ...

Barclays will find out today if it has been successful in its bid to lift a future ban on the sale of controversial payment protection insurance alongside credit agreements. The high street bank has ...

LONDON (Reuters) - The competition watchdog believes the market for retail payment protection insurance needs improving because there is little competition between providers and limited ability for ...