At first glance, sourcing agents from multiple call centers — which mix in-house, remote, and outsourced call center agents to create a distributed, virtual call center — would seem to promise ...

Amid the ongoing regulatory and legal hurdles Microsoft has faced in its proposed $69 billion purchase of Activision, much has been made of the difference between Microsoft’s promise to keep Call of ...

What just happened? Corsair is teaming up with one of gaming's biggest franchises for a wide-ranging new partnership. The PC hardware company has announced an exclusive multi-year, cross-brand deal ...