“We need to put the ‘I’ back into AI. If you look at what's happening today, developers have to navigate a sea of data, thousands of connectors, thousands of APIs, all while sipping data through 1,000 ...

Microsoft didn’t treat Ignite 2025 as a routine product showcase. The event marked a turning point in how the company wants enterprises to think about customer experience (CX): not as a set of tools, ...