Partners wanting to host Microsoft CRM can now do so for $24.95 per user per month via a new Service Provider Licensing Agreement (SPLA) option. That price allows room for mark-up compared to ...

Microsoft released the first version of its customer relationship management software on Tuesday. The world's largest software company is slightly behind schedule with the release of the product, its ...

Microsoft has launched the public preview for its Copilot for Service product that was first announced in November. It's designed to help customer service reps with their jobs and tasks In November, ...

Cisco Systems Inc. is set to offer starting Monday a tool to help small and medium-sized businesses use Microsoft Corp. CRM (customer relationship management) software in combination with a Cisco IP ...

Residential energy retailer, Australian Power & Gas, has adopted the Microsoft dynamics customer relation management (CRM) system to maintain and track its customer records as it experiences what it ...