In Rae v. Marciano (— N.Y.S.3d —-, 2024 WL 1895957, 2024 N.Y. Slip Op. 02337 (2d Dept., 2024)), the plaintiff commenced an action for a divorce and served the defendant with the summons and complaint ...

Every customer-centric, customer service obsessed company needs a customer service recovery framework for working with upset, angry, frustrated, and disappointed customers. I’m a customer service ...

Federal courts have authorized alternative service of process, including service by e-mail, where a defendant has evaded service and the proposed alternative method is reasonably calculated to provide ...

Two recent Hong Kong judgments demonstrate the continuing (and welcome) embrace of technology by Hong Kong courts. In the recent decision of Hwang Joon Sang & another v Golden Electronics Inc. and Ors ...

When initiating a lawsuit against a Japanese defendant, effecting proper service of process is one of the first challenges facing a U.S. plaintiff. Without proper service, default judgments are ...