With the tap of a button on any of the new Kindle Fire HDX tablets, Amazon promises that a frustrated user can get free tech support and tips from a live agent via video, hopefully within 15 seconds.

They’re e-reading Amazon the riot act. Bookworms are lighting torches and sharpening their pitchforks in fiery fury as Amazon prepares to cease supporting older Kindle technologies this spring.

Amazon is preparing to end support for Kindle devices released before 2012 — cutting them off from the Kindle Store and making them virtually unable to load any new content. The company set a cutoff ...

The move means users will only be able to use their devices to read content that’s already downloaded. So, naturally, people are jailbreaking them. Jailbreaking refers to bypassing the software ...

Amazon will end support for older Kindle devices in May 2026. See the full list of affected models and what it means for users. If you’ve been holding onto an older Kindle, it may be time to turn the ...

Amazon is rolling back support on many of its older Kindle models. In a statement obtained by USA TODAY, Amazon confirmed it is discontinuing support for 12 of its Kindle e-readers starting on ...