One mayor barrier to success in business and happiness in life is our inclination to avoid conflict—which often means to avoid having a difficult conversation. Learning how to have difficult ...

Most of us don’t wake up eager for a difficult conversation. By their very nature, these conversations can feel uncomfortable, challenging, and awkward. You’ve likely faced one you dreaded, put off, ...

When the world of work turned upside down in 2020, we quickly adapted to Zoom calls, Slack threads and digital whiteboards. At first, this newfound flexibility felt liberating. But as we settle into a ...

Difficult conversations are something we tend to avoid at all costs. Whether it’s about underperformance, conflict, a personal issue, or an unsuccessful job application, entering any difficult ...

Most people assume a difficult conversation goes wrong when someone says the wrong thing. In my experience, it usually goes wrong much earlier. It often goes wrong in the first 90 seconds, when the ...

Every couple goes through moments when they must face emotionally charged or uncomfortable conversations. Whether it's about money, emotional needs, family pressures, past mistakes, or future ...