The entire company is put on hold after the boss asks for the administrator password to the corporate phone system It’s a bad sign when the non-IT boss asks for an administrator password. Often it ...

Mike Lazer-Walker has repurposed a 1927 Western Electric 551-A switchboard into a hectic game that tasks players with quickly learning the obsolete job. “Hello, Operator!,” although controlled by a ...

The last day of this month is the final call for the “Hello Operator” exhibit at the Sioux City Public Museum. It features iconic telephones, historic photographs and switchboards. Museum curator Matt ...

Got a good story about an interaction—surprising, sexy, bizarre—with a telephone operator at a call center? Send it to [email protected] by 5 pm today. The writer of the winning ...