Q: One of the most unfair tactics that airlines use against travel agencies is to try to collect on debit memos for debts that are obviously not the fault of the agency. The classic example is ...

HOUSTON -- Continental, further explaining its new debit memo charges, said agents will not have to pay its new $25 debit memo service fee if the memo is proven to be invalid. "Continental will not ...

It's been six months since you took that flight from Dallas to Greenville, SC. But what's this? A bill from your travel agent for $404? Yes, it is. Your agent just got a debit memo from her airline ...