JustCall is a cloud-based business communication platform that helps sales, support, and customer success teams connect with ...

ConvergeHub Offers Merchant Cash Advance CRM with Sales, Marketing, Support and Billing in One Platform Dublin, United ...

Okta Customer Support System Hacked The hacker stole session tokens from Okta clients who uploaded an HTTP Archive file to a customer case management system, data that could be used to break into ...

Choosing a CRM solution is never an easy decision. Sales managers, marketing directors, and business owners spend weeks comparing features, pricing models, and integrations. But when it comes time to ...

CustomGPT.ai can be integrated into Windows-based customer support systems to handle routine queries 24×7. An automated customer support offers several benefits for both businesses and customers. This ...

Identity and access giant Okta said a hacker broke into its customer support ticket system and stole sensitive files that can be used to break into the networks of Okta’s customers. Okta chief ...

Choosing a CRM solution is never an easy decision. Sales managers, marketing directors, and business owners spend weeks comparing features, pricing models, and integrations. But when it comes time to ...

The company’s CSO says an attacker ‘was able to view files uploaded by certain Okta customers as part of recent support cases.’ Okta disclosed a data breach Friday for its support case management ...

Pop! The team cracks open the champagne to celebrate shipping its first version of a product to customers. All the product manufacturing and testing are done. One critical piece of the puzzle is ...

When KrebsOnSecurity broke the news on Oct. 20, 2023 that identity and authentication giant Okta had suffered a breach in its customer support department, Okta said the intrusion allowed hackers to ...

Okta's investigation into the breach of its Help Center environment last month revealed that the hackers obtained data belonging to all customer support system users. The company notes that the threat ...