Multiple studies and opinion surveys performed across industries agree: It’s more cost-effective to retain existing customers than it is to acquire new ones. Knowing this, many business leaders devote ...

With the right mindset, your teams can develop software that delivers memorable customer experiences and creates long-term brand loyalty. When developing customer-facing software, the end-users’ ...

NEW YORK--(BUSINESS WIRE)-- CI&T (NYSE: CINT), a leader in driving AI-powered digital transformation for global brands, today announced it has been named in the 2024 Gartner Peer Insights Voice of the ...

"Customer" — one word that conveys the most important part of any business. Everything in the business world revolves around customers. We care about the number of customers, their loyalty to a brand ...

SAN FRANCISCO--(BUSINESS WIRE)--UserTesting, a leader in video-based human insight, announced the availability of pre-configured templates in conjunction with Atlassian for fast customer-led product ...

[Editor’s note: This is part of a series we’re writing about branding for startups. Join our latest initiative to find the best brand designers and agencies in the world who work with early-stage ...

Value stream management involves people in the organization to examine workflows and other processes to ensure they are deriving the maximum value from their efforts while eliminating waste — of ...

In summer 2025, the VDA, eleven automotive companies, and the Eclipse Foundation established an alliance for the development ...