Hackers claim theft of 1 billion records from Salesforce databases. Major firms like Google, Qantas, and TransUnion confirm breaches. FBI says attackers used vishing, not Salesforce vulnerabilities. A ...

2025 is proving to be a challenging time for financial institutions looking to drive revenue. Organisations from the Bank of England to the IMF have been predicting a year of slow economic growth in ...

AUSTIN, Texas, March 16, 2022 /PRNewswire/ -- Oracle today announced availability of Multiple-VM Autonomous Database on Oracle Exadata Cloud@Customer. Multiple-VM Autonomous Database enables ...

With the cost of living crisis continuing and slow economic growth forecast for the remainder of the year, these are challenging times for financial institutions looking to drive growth. This makes it ...

CHICAGO — Retailers are finding new ways to leverage their customer databases to change shoppers’ behaviors or just understand existing habits so they can refine the merchandise mix. Tesco, the U.K.

MetLife Inc. is building what will arguably become one of the largest real-time relational databases in the financial services industry by using middleware that will tie together silos of customer ...

This article originally appeared in the December 2007 issue of Business Communications Review magazine. Most customer service executives spend a considerable amount of time thinking about the need to ...