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With the growing interest in adopting best practices across IT departments, particularly according to standards such as the Information Technology Infrastructure Library (ITIL), many organizations are ...

To continue reading this content, please enable JavaScript in your browser settings and refresh this page. In the ever-evolving landscape of information technology ...

Over the last year, I’ve written on the topic of the Configuration Management Database as proposed by the IT Infrastructure Library in its best practices for service management. The CMDB has since ...

While the end of 2004 brought a flurry of high-profile vendor acquisitions, at a much lower volume were two announcements with their own significance: Compuware’s partnership with Collation, followed ...

Having a configuration management database (CMDB) can be a huge asset. After all, it provides a holistic view of your IT environment, captures the true impact of the thousands of changes you make ...

Based on industry-standard IT Infrastructure Library requirements for enterprisewide database management with consistency and simplified integration among different management processes, the CMDB is ...

The CMDB can consolidate and reconcile information about an IT environment within a common view, providing greater management control over IT processes. The "common view" enables improvement over a ...

AI thrives on data but feeding it the right data is harder than it seems. As enterprises scale their AI initiatives, they face the challenge of managing diverse data pipelines, ensuring proximity to ...

Computer Associates will ship in August a new database for storing configuration management information for its CA Service Management Accelerator product. The Islandia, N.Y. company says it will ...

BMC Software Inc. last week unveiled its second-generation configuration management database, along with updates to its systems management offerings, including three new discovery tools and related ...