JAMES D. FOY is the President and Chief Executive Officer of Concerto Software_, Inc. He joined the company in September 2001 and is responsible for achieving its bold mission to become the dominant ...

CenterForce Technologies, best known for scheduling, performance analysis and forecasting software, is now part of Concerto Software, a developer of multimedia routing and predictive dialing software.

In this episode of eSpeaks, Jennifer Margles, Director of Product Management at BMC Software, discusses the transition from traditional job scheduling to the era of the autonomous enterprise. eSpeaks’ ...

Privately held Concerto Software is to acquire Aspect Communications in a deal valued at $1 billion that could create the world’s largest call center products and services company, the pair said ...

The first year the Pearl Harbor Naval Shipyard in Hawaii began using Concerto software to accelerate the flow of projects, officials cut overtime by $9 million. The first year the Pearl Harbor Naval ...

SAN FRANCISCO (MarketWatch) -- Aspect Communications said Tuesday that it has agreed to be acquired by Concerto Software Inc. investors and management in a $1 billion transaction. Under terms of the ...

Concerto Software's $1 billion acquisition of Aspect Communications in September (creating Aspect Software) marks the contact center industry's largest consolidation move in 2005. The deal signals ...

Following the completion of a $145.2 million merger between Concerto Software and Melita International earlier this week, the combined company announced it will operate as Concerto Software, a private ...

Concerto Software is a proven provider of contact center solutions that help companies better manage customer interactions via voice, e-mail, the Web and fax. With multiple strengths – including ...