Tech support scammers are modern-day con artists, preying on our deepest technological fears and vulnerabilities. Tammy of Flagler Beach, Florida, recently reached out to us with a concerning email: ...

You might buy a notebook computer for yourself to work on, or the information technology (IT) department at your organization might supply you with one. But regardless of who supplies your computer, ...

I love my 78-year-old mother and do whatever I can to help. But when she has computer trouble, she spins into a frustrated tech spiral, starts lashing out, and I want nothing to do with her. The ...

Tech support scams have risen significantly in recent years. According to the Internet Crime Complaint Center, consumers and businesses lost almost a billion dollars ($924,512,658) to tech support ...

Earlier this year, the MiTech technology store closed its doors in the Shriver Center. However, management of the support functions transitioned from Finance and Business Services to IT Services. As ...

Indeed, tech support scams often try to scare unsuspecting victims into thinking that something is wrong with their computer. This can include displaying a pop-up on a browser that claims the PC has ...

The holidays are here, which means lots of quality time with loved ones. If you're the resident tech whiz in your family, however, it also means getting bombarded with requests for support. Your ...

Engadget readers like yourself are probably more tech savvy than the average person. That means you may get roped into helping older family members with email woes, new phone setups, or deciphering if ...