COVID-19 spurred a demand for contactless services, and Marriott is now leaning into this by testing its new contactless arrival kiosks and markets, eliminating the need for face-to-face check-ins or ...

Frequent travelers have likely experienced a dreaded check-in process that included a long line to visit the check-in kiosk. Even worse is finally getting to the kiosk, only to have the system freeze ...

Alamo Rent A Car, following the lead of several hotel chains and airlines, is testing a new electronic check-in kiosk at Las Vegas McCarran International Airport. Alamo previously tested the system at ...

The airline announced new changes intended to streamline how passengers navigate the airport lobby. But convenience comes at a price. Reading time 4 minutes Alaska Airlines is flying forward into the ...

Alaska Airlines recently started a three-year, $2.5 billion project to improve the airport experience at its hubs and focus cities like Seattle, Portland, San Francisco and Los Angeles. As a part of ...

Collins Aerospace Systems, a Raytheon Technologies business, is eliminating the need to physically touch kiosk screens during airport check-in and baggage drops. The company’s new Kiosk Connect ...

Faster arrivals: QR code scanning and mobile check-ins let guests bypass long lines by verifying details in seconds without staff intervention. Design matters: Clear navigation, large touch targets, ...

Alaska Airlines wants you to get out of their check-in lobbies in five minutes or less (and more likely than not, so do you). According to Charu Jain, Alaska's senior vice president of merchandising ...

A software vulnerability in Ariane Systems' kiosk platform allows attackers to access the personal data of hotel guests through check-in terminals equipped with the software. Through a kiosk mode ...

In what is being called an industry first, Vancouver International Airport this week deployed 80 new “common-use” kiosks that will eventually support all airline customer check-in requirements, ...

While more rigorous security procedures recently have lengthened the amount of time spent en route, many travelers may soon find a pleasant surprise once they reach their hotel—no line. Using NCR ...