Amazon is offering customers an extended return opportunity for the 2025 holiday season to make their shopping experience "as seamless and worry-free as possible." "Most items" purchased between Nov.

Amazon has agreed to pay $309 million (alongside "other benefits") to affected customers who were incorrectly denied refunds as part of a class action settlement totalling over $1 billion. That's on ...

Returns on Amazon are free and easy for shoppers, but they're risky and expensive for the small businesses that sell a majority of the goods on the world's biggest e-commerce site. Returns have driven ...

You might be one of the millions standing in line at customer service after Christmas to return a gift. Some stores will let you return anything, even without a receipt. Others have time limits and ...

Emily Long is a freelance writer based in Salt Lake City. After graduating from Duke University, she spent several years reporting on the federal workforce for Government Executive, a publication of ...

You're currently following this author! Want to unfollow? Unsubscribe via the link in your email. Amazon's five-day return-to-office mandate is off to a bumpy start. Employees who spoke with Business ...

Will other companies follow Amazon’s lead? That’s a key question for the future of downtown Seattle as the tech giant brings workers back to the office five days a week, as part of a new mandate that ...